This document describes the terms on which Orderly Office and Home would be happy to help you.

Best Advice
Advice is given in good faith and it is always your decision to accept the advice and guidance given, and whether or not to act on that advice.  Orderly Office and Home accepts no responsibility for the actions you take on the basis of that advice, whether at the time or at any subsequent or future date following engagement or consultation.

Handling Goods
When handling goods belonging to clients, we take extreme care to look after them.  In the case of accidental damage or loss, howsoever caused, you acknowledge that Orderly Office and Home will not be held liable for any losses howsoever caused in our engagement and understand that you should have insurance at all times which adequately compensates for any loss or damage howsoever caused by Orderly Office and Home.

Disposal of Items
We are happy to make suggestions about the disposal of unnecessary and unwanted items and can advise you on recycling, selling etc of items, but you acknowledge that on engaging Orderly Office and Home that the responsibility for either keeping or letting go of any items is ultimately yours.  Disposal will not take place without your authorisation.

Limits of Work
We will work with you to achieve the desired stage of tidiness and organisation you require. This includes helping you sort, organise and clean - if necessary - any areas in which I am engaged as appropriate.  Where thorough cleaning is required the involvement of suitable professionals may be required at your cost.  The handling of very large/heavy items may require additional help and will need to be arranged in advance e.g. filing cabinets, items of furniture, etc.

Arrangement of Additional Services
We shall always do our best to ensure that any supplier who may be recommended to you is suitably qualified and competent for the job.  However, we shall not be liable if any such supplier's performance falls below an acceptable standard, nor for any loss or damage caused by any such supplier, its employees or agents.  Suppliers' charges are always payable by you.

Access
If you engage Orderly Office and Home at a particular location and access is restricted, we reserve the right to charge for the lost time and expenses.

Confidentiality and Privacy
Orderly Office and Home offers a personal, professional and confidential service.  Your personal or business details will not be disclosed to any third party without your prior consent.  If you agree, we would like to be able to take 'before and after' photographs.  These would only be reproduced for publicity purposes on our website with your permission.

Hours of Work
You will only be charged for actual hours worked which will be discussed in advance.  It must be understood that it is not always possible to anticipate exactly how long a particular job may take.

Cancellation
Cancellations are sometimes unavoidable due to unforeseen circumstances.  Travel charges or further expenses paid in advance for which I cannot obtain refunds are non-refundable and will be invoiced to you at the time of cancellation.  If you cancel giving less than three working days notice this may, at the discretion of Orderly Office and Home, result in a charge for any costs incurred, including 50% of the agreed session value.  At our discretion, we may agree to credit this payment against any further work if it is re-scheduled to start within one month of such cancellation.

Payment Terms
Charges for services will be charged at £25.00 per hour or as per any project fee agreed beforehand and are payable at the end of each de-cluttering session.
Payment is accepted by cash or cheque made payable to Amanda Manson.
Travel will be charged at the hourly rate of £25/hr for any distance travelled which is deemed to be over 30minutes travel time from M33, using Google Maps.

Please indicate your acceptance of these terms by signing below. 

Signature: ...................................................................................

Company (if applicable): …………………………………………….

Date: .............................................................................................